Frequently Asked Questions

1. Where do you ship?

We currently ship worldwide. Shipping times and costs vary based on your location.

2. How long will my order take to arrive?

Processing takes 1–3 business days. Delivery takes 5–14 business days depending on your region.

3. Can I return an item?

Yes, unused items in their original condition can be returned within 14 days of delivery. Please email us before returning.

4. What if I receive a damaged item?

Contact us immediately with photos of the item and packaging. We’ll resolve it as quickly as possible.

5. Do you offer gift cards?

Yes! Digital gift cards are available in various amounts and delivered by email.

6. How do I contact you?

Use our Contact Page or email us directly at info@topelysian.com.